{"id":13,"date":"2026-10-13T10:58:01","date_gmt":"2026-10-13T10:58:01","guid":{"rendered":"https:\/\/dhamakabazaar.com\/?page_id=13"},"modified":"2026-10-13T10:58:03","modified_gmt":"2026-10-13T10:58:03","slug":"refund_returns-2","status":"publish","type":"page","link":"https:\/\/dhamakabazaar.com\/?page_id=13","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><strong>Last Updated: October 13, 2026<\/strong><\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to <strong>Dhamaka Bazaar \u2013 The Bazaar You Believe In!<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At Dhamaka Bazaar, customer satisfaction is important to us. We strive to provide stylish, quality watches and a convenient shopping experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This Refund and Returns Policy explains the conditions under which customers can request a return, replacement, or refund for products purchased from our website, <a href=\"https:\/\/dhamakabazaar.com\/\"><strong>https:\/\/dhamakabazaar.com<\/strong><\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Return Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We offer a <strong>7-day return policy<\/strong> on eligible products from the date of delivery.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To qualify for a return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The return request must be made within 7 days of delivery.<\/li>\n\n\n\n<li>The product must be unused, unworn, and in its original condition, except where a defect or incorrect item is being reported.<\/li>\n\n\n\n<li>Original packaging, tags, accessories, and invoices should be included.<\/li>\n\n\n\n<li>Valid proof of purchase must be provided.<\/li>\n\n\n\n<li>The product must meet our return eligibility requirements.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Returns are subject to verification and approval.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Non-Returnable Products<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The following items may not be eligible for returns due to a change of mind:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Products damaged due to misuse or improper handling<\/li>\n\n\n\n<li>Watches showing signs of excessive wear or unauthorized modification<\/li>\n\n\n\n<li>Products returned without essential accessories or components<\/li>\n\n\n\n<li>Customized or personalized watches, where legally permitted<\/li>\n\n\n\n<li>Products purchased from unauthorized third-party sellers<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These exclusions do not limit any rights customers may have under applicable consumer protection laws for defective, damaged, or incorrectly supplied products.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Damaged, Defective, or Wrong Products<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive a damaged, defective, or incorrect product, please contact us as soon as possible, preferably within <strong>48 hours of delivery<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your Order Number<\/li>\n\n\n\n<li>Your Full Name<\/li>\n\n\n\n<li>Product Images or Videos<\/li>\n\n\n\n<li>A Description of the Issue<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Our support team will review your request and assist you with an appropriate resolution, including replacement, return, or refund where applicable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The 48-hour reporting request does not remove statutory rights relating to defective or incorrectly supplied goods.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Return Process<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To request a return, please follow these steps:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Contact our customer support team through WhatsApp or phone.<\/li>\n\n\n\n<li>Share your order number and reason for return.<\/li>\n\n\n\n<li>Provide product photos if requested.<\/li>\n\n\n\n<li>Wait for return instructions and confirmation of eligibility.<\/li>\n\n\n\n<li>Package the product securely with its original accessories.<\/li>\n\n\n\n<li>Send the product to the return address provided by our support team.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Please do not send products back without contacting our support team first.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Refund Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund request.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If approved:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds will generally be processed within <strong>5\u20137 business days<\/strong> after approval.<\/li>\n\n\n\n<li>Refunds for prepaid orders will normally be issued to the original payment method.<\/li>\n\n\n\n<li>Refunds for Cash on Delivery orders may be processed through bank transfer or another agreed method.<\/li>\n\n\n\n<li>The time required for the refund to appear in your account may vary depending on your bank or payment provider.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Any legally required refund timelines will take precedence.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Replacement Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We may offer a replacement if:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product received is damaged or defective.<\/li>\n\n\n\n<li>An incorrect product was delivered.<\/li>\n\n\n\n<li>The product is eligible for replacement under our policy.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Replacement availability depends on stock and the nature of the issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a suitable replacement is unavailable, an eligible customer may be offered a refund.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Return Shipping Charges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Return shipping charges depend on the reason for the return.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Damaged, defective, or incorrect products:<\/strong> Dhamaka Bazaar will cover reasonable return shipping costs for approved claims.<\/li>\n\n\n\n<li><strong>Change-of-mind returns:<\/strong> Return shipping charges may be the customer&#8217;s responsibility, where permitted by applicable law.<\/li>\n\n\n\n<li><strong>Replacement orders:<\/strong> Shipping arrangements will be communicated during the replacement process.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">8. Order Cancellation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may request order cancellation before the order has been shipped.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once an order has been dispatched, cancellation may no longer be possible, and the applicable return process may need to be followed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a prepaid order is cancelled before shipment, an eligible refund will be processed to the original payment method.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">9. Late or Missing Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your approved refund has not appeared within the expected timeframe:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Check your bank account or payment application.<\/li>\n\n\n\n<li>Contact your bank or payment provider.<\/li>\n\n\n\n<li>Contact Dhamaka Bazaar customer support with your order details.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We will assist you in checking the refund status.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">10. Watch Care and Product Conditions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To help maintain your watch:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Avoid exposure to excessive water unless the product is specifically rated for such use.<\/li>\n\n\n\n<li>Avoid strong impacts and extreme temperatures.<\/li>\n\n\n\n<li>Follow the manufacturer&#8217;s care instructions.<\/li>\n\n\n\n<li>Do not attempt unauthorized repairs or modifications.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Damage caused by misuse may not qualify for a change-of-mind return or voluntary replacement, without affecting applicable statutory rights.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">11. Consumer Rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nothing in this policy is intended to exclude or restrict any consumer rights or remedies available under applicable Indian laws, including the Consumer Protection Act, 2019.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where applicable law provides greater protection, the legal requirements will prevail.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">12. Contact Us<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For return requests, refunds, replacements, or order-related assistance, please contact us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Business Name:<\/strong> Dhamaka Bazaar<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Address:<\/strong> Shop LG-34, Rushabh Tower, Adajan Patia, Surat, Gujarat, India.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Phone \/ WhatsApp:<\/strong> +91 9016114157<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Website:<\/strong> <a href=\"https:\/\/dhamakabazaar.com\/\">https:\/\/dhamakabazaar.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Email:<\/strong> [Add Your Official Support Email]<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Customer Support:<\/strong> Contact us for assistance with your order or return request.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u00a9 2025 Dhamaka Bazaar. All Rights Reserved.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>The Bazaar You Believe In!<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: October 13, 2026 Welcome to Dhamaka Bazaar \u2013 The Bazaar You Believe In! At Dhamaka Bazaar, customer satisfaction is important to us. We strive to provide stylish, quality watches and a convenient shopping experience. This Refund and Returns Policy explains the conditions under which customers can request a return, replacement, or refund for [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"Last Updated: October 13, 2026 Welcome to Dhamaka Bazaar \u2013 The Bazaar You Believe In! At Dhamaka Bazaar, customer satisfaction is important to us. We strive to provide stylish, quality watches and a convenient shopping experience. 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